Section 1. Financial Analysis Handbook

(1) This transmits revised IRM 5.15.1, Financial Analysis, Financial Analysis Handbook.

Material Changes

(1) The following table outlines changes made to IRM 5.15.1:

IRM # IRM Subsection Title IRM Changes
5.15.1.1.6 Terms/Definitions/Acronyms Added FATCA and CKGE
5.15.1.1.7 Related Resources Added Counsel recommended approved language on The Taxpayer Bill of Rights (TBOR).
5.15.1.2 (2) & (12) Overview and Expectations Revised section to remove unnecessary breaks and split paras to conform with the guidelines in IRM 1.11.2.3.1 which created newly created paras for IRM 5.15.1.2(3), (4), & (15). This includes examples of substantiations.
5.15.1.5 Shared Expenses Updated the sentence in (1) to clarify that bills paid from commingled funds/joint checking account applies to joint shared household expenses in general and changed format to correct unnecessary page breaks per IRM 1.11.2.3.1(3)
5.15.1.6 Internal Sources and Online Research Added source information for the CDW Knowledge Graph Environment (CKGE).
5.15.1.6 Internal Sources and Online Research Added information on requesting Foreign Account Tax Compliance Act (FATCA).
5.15.1.7(1) External Sources Added a note under the life insurance sections to address the sale of a life insurance policy.
5.15.1.10 Local Standards Changes made to format to correct block paras, make tables 508 compliant per required guidance in IRM 1.11.2.3.1(3).
5.15.1.11 Other Expenses Corrected the language in the title from the word “invalid“ to Dependent Care (For care of the elderly, handicapped, or otherwise disabled)
5.15.1.20 Assets Added information on utilizing Foreign Account Tax Compliance Act (FATCA) research to determine and verify the taxpayer’s ability to pay.
5.15.1.27 Life Insurance Added a note to address the sale of a life insurance policy.
Throughout Throughout Editorial changes throughout the IRM to correct citations with italicized titles, broken links, and IRM references.
Throughout Throughout Changed the mention of the “Service” and replaced with the “IRS” and changed capitalizations based on IRS Style Guide rules.

Effect on Other Documents

This supersedes IRM 5.15.1 dated July 24, 2019.

Audience

SB/SE revenue officers, Collection management officials, and other IRS Collection personnel.

Effective Date

Kareem Williams
Acting Director, Collection Policy

5.15.1.1 (08-29-2018)

Program Scope and Objectives

  1. This IRM provides instructions for securing, verifying and analyzing financial information. This analysis provides the basis for determining a taxpayer’s ability to pay delinquent tax liabilities, which enables Collection employees to make appropriate collection decisions to resolve cases.
  2. Audience : Collection employees are the primary users of this IRM.
  3. Policy Owner : Director, Collection Policy, SB/SE is the policy owner of this IRM.
  4. Program Owner : SBSE Collection Policy, Offer in Compromise (OIC) is the program owner of this IRM.
  5. Primary Stakeholders : Collection employees and managers are the primary stakeholders for this IRM.
  6. Program Goals : This guidance contains procedures for effective taxpayer contact for Collection employees. Following these procedures ensures the protection of taxpayer rights, emphasizes employee safety and protection, and leads to timely and effective case resolution.
5.15.1.1.1 (08-29-2018)

Background

  1. This section provides procedural guidance to be followed by Collection employees when securing, verifying and analyzing financial information. This analysis provides the basis for determining a taxpayer’s ability to pay delinquent tax liabilities, which enables Collection employees to make appropriate collection decisions to resolve cases. These procedures are based on and consistent with the Internal Revenue Code and Regulations.
5.15.1.1.2 (08-29-2018)

Authority

  1. The following authorities provide the basis for these guidelines:
5.15.1.1.3 (08-29-2018)

Responsibilities

  1. Director, Collection has executive oversight for all Collection programs.
  2. Director, Headquarters Collection has executive oversight for all Headquarters Collection programs.
  3. Director, Collection Policy is responsible for the policies and procedures within the Financial Analysis program.
  4. Director, Field Collection has executive oversight for all Field Collection programs.
  5. Field Collection area directors, territory managers and group managers are responsible for ensuring compliance by field personnel with these procedures.
  6. Revenue officers and other IRS Collection personnel are responsible for reading, following and implementing the procedures listed in this IRM.
5.15.1.1.4 (08-29-2018)

Program Management and Review

  1. Program Reviews: Operational reviews are conducted by the Collection Area Directors and Territory Managers annually to evaluate program delivery and conformance to administrative and program requirements. Group managers participate in one or more Embedded Quality (EQ) consistency reviews each year to assist in rating EQ attributes. Group managers perform annual and periodic case and performance reviews as described in IRM 1.4.50, Resource Guide for Managers, Collection Group Manager, Territory Manager and Area Director Operational Aid.. Collection Policy performs periodic program reviews to identify trends and opportunities for improvement.
  2. Program Reports: Collection managers utilize reports generated from the Integrated Collection System (ICS) and the ENTITY Case Management System to monitor and track inventory assignments and timely and appropriate case actions. Reports from the Embedded Quality Review system provide review information for managerial use in guiding revenue officers to promote timeliness, effectiveness, and accuracy of case actions.
  3. Program Effectiveness: National Quality Reviews and consistency reviews are routinely conducted to measure program consistency, effectiveness in case actions, and compliance with policy and procedures. Trends reported in these reviews are used to promote and improve program effectiveness. Trends, recommendations and corrective actions issued during the course of program and operational reviews are used to identify opportunities for improvement and achieve program goals.
5.15.1.1.5 (08-29-2018)

Program Controls

  1. Collection managers verify program and procedural compliance by conducting case consultations, case reviews, performance reviews, and security reviews. Prescribed internal controls are detailed in IRM 1.4.50, Resource Guide for Managers, Collection Group Manager, Territory Manager and Area Director Operational Aid, which communicates responsibility to Collection managers for promoting quality case work and required internal controls. The ICS, ENTITY Case Management, Embedded Quality Review, and National Quality Review Systems provide the case access, data and reports used by managers to monitor internal controls.
5.15.1.1.6 (11-22-2021)

Terms/Definitions/Acronyms

  1. The table below lists common terms, definitions and acronyms used in this section.
Acronym Definition
ACS Automated Collection System
ALE Allowable Living Expense
ATAT Abusive Tax Avoidance Transactions
BLS Bureau of Labor Statistics
BMF Business Master File
BRTVUE Business Returns Transaction View
CCCS Consumer Credit Counseling Services
CIS Collection Information Statement
CKGE CDW Knowledge Graph Environment
CNC Currently Not Collectible
CPI Consumer Price Indexes
CSED Collection Statute Expiration Date
DHS Department of Homeland Security
EIA Energy Information Administration
FAA Federal Aviation Administration
FATCA Foreign Account Tax Compliance Act
FBAR Foreign Bank and Financial Account Report
FCQ FinCen Query
FMV Fair Market Value
FPLP Federal Payment Levy Program
FTA Fraud Technical Advisor
FTD Federal Tax Deposit
IA Installment Agreement
ICS Integrated Collection System
IGM Interim Guidance Memorandum
IMF Individual Master File
IRC Internal Revenue Code
IRM Internal Revenue Manual
IRPTR Information Returns Transcript File On Line
LITC Low Income Taxpayer Clinic
LLC Limited Liability Company
LLP Limited Liability Partnerships
MCAR Mutual Collection Assistance Requests
MOU Memorandum of Understanding
NFTL Notice of Federal Tax Lien
NOL Net Operating Loss
PALS Property Appraisal Liquidation Specialist
QSV Quick Sale Value
RTVUE Return Review
TBOR Taxpayer Bill of Rights
TECS Treasury Enforcement Communications System
TFRP Trust Fund Recovery Penalty
UNAX Unauthorized Access
5.15.1.1.7 (11-22-2021)

Related Resources

  1. IRM resources:
5.15.1.2 (11-22-2021)

Overview and Expectations

  1. An interview should be conducted in order to determine the appropriate case resolution. Request full payment of the tax liability. Encourage taxpayers to pay off the tax liability as quickly as possible. If taxpayers are unable to pay in full (and do not qualify for a Guaranteed, Streamlined or In-Business Trust Fund Express Installment Agreement) secure a complete Collection Information Statement (CIS). If a taxpayer needs assistance preparing a financial statement and is not represented, he or she may be eligible for assistance from a Low Income Taxpayer Clinic (LITC).

Note:

If a taxpayer states during any interview that he or she wishes to consult with an authorized representative, the employee will suspend the interview to permit such consultation. See IRM 5.1.10.7.1, Rights During Interviews

  1. Form 433-A, Collection Information Statement for Wage Earners and Self-Employed Individuals
  2. Form 433-B, Collection Information Statement for Businesses
  3. Form 433-F, Collection Information Statement - Used by the Automated Collection System (ACS) and the campuses for individuals.

Exception:

Form 433-F cannot be used for Offer-in-Compromise cases or for cases designated as Abusive Tax Avoidance Transactions (ATAT).

Reminder:

Cases on partnerships and single member owner limited liability companies (LLCs), where the individual owner is identified as the liable taxpayer, require an analysis of the business income and allowable business expenses reported on Form 433-B, as well as the individual income and allowable living expenses of the partners or owner reported on Form 433-A. Cases on LLCs, where the LLC is identified as the liable taxpayer, require an analysis of business income and allowable business expenses reported on Form 433-B. In some cases, Form 433-A may be needed to determine a reasonable compensation for the owner to be reported on Form 433-B.

Note:

The revenue officer has the discretion to provide the financial statement to the taxpayer in advance when there is a planned field visit with the taxpayer to discuss the CIS during the interview.

Exception:

If travel costs are a concern, discuss the case with your manager and document the case history if a field call will not be made. For example, if travel is limited or restricted by the budget, or if due to the distance for a follow-up field visit, it would not be an efficient and economical use of travel funds.

Note:

Tax examiners in Field Collection are exempt from the requirement to make field calls.

Reminder:

Verification of assets through on-line or courthouse records does not replace the physical verification of assets during a field call.

Note:

Substantiation can consist of credible verbal communication or written documentation received from the taxpayer. Both types of substantiation should be thoroughly documented in the case history.

Example:

Taxpayer's income dropped significantly from the prior year and taxpayer explains that he went through a divorce and is no longer claiming two incomes. Verbal substantiation supporting the drop in income should be documented in the case history.

Example:

A taxpayer with physical disabilities or an unusually large family requires a housing cost that is not anticipated by the local standard. The taxpayer is required to provide copies of mortgage or rent payments, utility bills and maintenance costs to verify the necessary amount.

Reminder:

If a collection employee and taxpayer disagree about an economic hardship determination, the taxpayer should be referred to the Taxpayer Advocate Service. See IRM 13.1.7.2, TAS Case Criteria.

  1. Advise the taxpayer that the IRS expects a payment equal to the amount in excess of necessary expenses and any allowable conditional expenses and, explain to the taxpayer how the amount expected was calculated.
  2. Advise the taxpayer that he/she is responsible for determining what buying or spending modifications are needed in order to pay their liabilities. Do not tell the taxpayer what he/she can or cannot own or spend.
  1. Request payment in full or in part from available assets.
  2. Make a notice of lien determination. See IRM 5.12.2, Notice of Lien Determinations.
  3. Initiate enforcement action if assets are available to pay the liability and the taxpayer is unwilling to voluntarily convert assets to cash. See IRM 5.10.1, Pre-Seizure Considerations.
  4. Enter into an Installment Agreement. See IRM 5.14.1, Securing Installment Agreements.
  5. Report the account Currently Not Collectible. See IRM 5.16.1, Currently Not Collectible.
  6. Explain the Offer in Compromise provisions. In cases where an offer in compromise appears to be a viable solution to a tax delinquency, the IRS employee assigned the case will discuss the compromise alternative with the taxpayer and, when necessary, assist in preparing the required forms. See IRM 5.8.1, Offer In Compromise, Overview.
5.15.1.3 (08-29-2018)

Analyzing Financial Information

  1. Analyze the income and expenses to determine the amount of disposable income (gross income less all allowable expenses) available to apply to the tax liability.
  2. Analyze assets to resolve the balance due accounts.
  1. Request immediate payment if the taxpayer has cash equal to the total liability.
  2. Identify key sources of funds.
  3. Identify liquid assets which can be pledged as security or readily converted to cash. (For example, equipment or factoring accounts receivable.)
  4. Consider unencumbered assets, equity in encumbered assets, interests in estates and trusts, and lines of credits from which money may be borrowed to make payment.
  5. Consider taxpayer's ability to get an unsecured loan.
  6. Determine the priority of the Notice of Federal Tax Lien when considering whether to allow or disallow payments to other creditors. See IRM 5.17.2.6 , Priority of Tax Liens: Specially Protected Competing Interests.

Example:

Car insurance may be paid monthly, quarterly, twice a year or yearly. For purposes of calculating monthly income compute the total cost for the year and divide by 12.

5.15.1.4 (07-24-2019)

Verifying Financial Information

  1. When conducting interviews to secure and/or review financial statements, ask pertinent questions to determine as much as possible about the taxpayer's financial condition and document the results. For example:
  1. How the taxpayer generates income, both foreign and domestic
  2. The nature of their business process
  3. The main products/services, type of customers, wholesale vs. retail, etc.
  4. Major suppliers and competitors
  5. Assets held in the name of the taxpayer or on their behalf, both foreign and domestic
  6. Personal assets or investments like stocks, mutual funds, certificate of deposits, IRAs, 401(k) plans.
  7. Virtual currency which includes cryptocurrency (e.g. Bitcoin, Ethereum, Ripple, and Litecoin)
  8. Type of internet presence the taxpayer may have

Note:

Tax examiners in Field Collection are exempt from the requirement to make field calls.

Example:

If the previous revenue officer has completed a full CIS analysis within the last 12 months including verification of assets, income, and expenses and has made a determination of the fair market value of assets, equity in assets and monthly ability to pay, the information should not be reinvestigated unless there is reason to believe the taxpayer's situation has significantly changed.

Exception:

If a taxpayer claims more than the total allowable amount for the five categories of National Standards for Food, Clothing and Other Items, the taxpayer is only required to substantiate expenses for the categories that exceed the standards. The standard amounts will be allowed for the remaining categories without substantiation.

Example:

Taxpayer claims the lease payment of an automobile for business. That expense will not be allowed as part of the transportation expense on Form 433-A. If a taxpayer claims a vehicle for both business and personal use, ensure that the allowable expense is not duplicated.

Examine prior year returns to detect sporadic income. Review bank deposits for at least 3 months to determine the taxpayer's stated income.

5.15.1.5 (11-22-2021)

Shared Expenses

  1. Generally, when determining ability to pay, a taxpayer is only allowed the expenses he/she is required to pay. There may be cases where a taxpayer lives with a non-liable person (i.e., spouse, domestic partner, boyfriend/girlfriend) and they have shared household expenses. In these cases, it may be necessary to review other income into the household and any expenses shared with the non-liable person in order to determine the taxpayer's allowable portion of the shared household income and expenses.
  2. Although the assets and income of a non-liable person may be reviewed to determine the taxpayer's portion of the shared household income and expenses, they are generally not included when calculating the amount the taxpayer can pay. One notable exception is community property states. Follow the community property laws in these states to determine what assets and income of the otherwise non-liable spouse are subject to collection of the tax. The non-liable spouse can seek assistance from the Taxpayer Advocate Service.

Reminder:

Community Property States: Arizona, California, Idaho, Louisiana, Nevada, New Mexico, Texas, Washington, and Wisconsin. In addition, Alaska is an opt-in community property state; property is separate property unless both parties agree to make it community property through a community property agreement or a community property trust. The territories of Puerto Rico, Guam and the Commonwealth of the Northern Mariana Islands also allow property to be owned as community property. See IRM 5.17.2.5.2.1, Community Property.

Note:

Since the facts of each individual case and state law determine if the taxpayer has a property right or right of reimbursement, Revenue Officers and Advisory should seek Counsel advice when these types of issues arise in determining the taxpayer’s interest for calculating income or equity in assets and any other collection alternative calculations.

  1. Determine the total actual household income and expenses.
  2. Determine what percentage of the total household income the taxpayer contributes, i.e., taxpayer's income divided by total household income.
  3. Determine allowable expenses.
  4. Determine which expenses are shared and which expenses are the sole responsibility of the taxpayer, e.g., child support, allowable educational loan, union dues.
  5. Apply the taxpayer's percentage of income to the shared expenses.

Note:

The investigating employees should judge each case based on its own applicable facts and circumstances.

Example:

Taxpayer’s income of $20,000 plus non-liable person's income of $5,000 equals household income of $25,000. Divide the taxpayer's income of $20,000 by household income of $25,000 to determine the taxpayer’s share of the household income which would be 80 percent in this instance. Multiply the taxpayer’s allowable shared expenses by the calculated household income percentage of 80 percent. This represents the taxpayer’s shared allowable expenses. The taxpayer would also be allowed 100 percent of expenses which are his/her sole responsibility, unless they are expenses covered by the Allowable Living Expense standards.

Example:

One method for calculating the liable taxpayer's ability to pay is to determine the income percentages as stated in IRM 5.15.1.4(3). After determining the percentage of income of the liable taxpayer, that percentage is multiplied against the ALE standard amounts for the household. If the taxpayer's calculated percentage amount for National Standards for Food, Clothing and Other Items and for Out-of-Pocket Health Care Costs, is less than the standard amount for one person, the liable taxpayer will be allowed the standard amount. For the other ALE expenses (Transportation and Housing/Utilities), the liable taxpayer will be allowed the calculated percentage amount or the standard amount, whichever is less. The calculated percentage can also be applied to other shared expenses, such as family health insurance. Consideration should also be given to any separate expenses the liable taxpayer may be solely responsible for paying, such as alimony, child care, etc.

Family of 4 Actual Amount Claimed Maximum Allowable Amount for Family of 4 Maximum Allowable Amount for one Taxpayer Taxpayer’s Percentage of Total Income and Expenses Taxpayer Expenses Allowed for Computation
Gross Monthly Income $6667 non- liable person
$1667 liable taxpayer
$8333 total income
N/A N/A 20%
($1667/$8333)
N/A
National Standard for Misc. $1370 $1370 $565 $274
($1370 x .20)
$565
the greater amount
Housing and Utilities $2256 $2465 $1635 $451
($2256 x .20)
$451
the lesser amount
Ownership Costs - Car 1 $525 owned jointly $517 $517 $105
($525 x .20)
$105
the lesser amount
Ownership Costs - Car 2 $480 owned jointly $517 0
(See Note below)
$96
($480 x .20)
$96
the lesser amount
Operating Costs - Both cars $500 $488 $244 $100
($500 x .20)
$100
the lesser amount
Out-of-pocket Health Care $200 $240 $60 $40
($200 x .20)
$60
the greater amount
Health Insurance $400 for family paid by non- liable person N/A N/A $80
($400 x .20)
$80
Taxes $1800 non- liable person
$400 liable taxpayer
N/A N/A N/A $400
Child Support Payments $300 liable taxpayer N/A N/A N/A $300
Court Ordered Payments $100 non-liable person N/A N/A N/A N/A

Note:

If the vehicles are not owned jointly, the liable taxpayer would be allowed actual expenses paid for the vehicle he/she owns. The percentage method can be applied if two vehicles are jointly owned, but the maximum expense allowed for the liable taxpayer will be the standard amount for one vehicle.

Note:

In the situation where the taxpayer is renting an apartment or room and the owner of the property is the non-liable person, the rental agreement or signed statement from the owner of the property should support the decision to not require the owner to divulge any personal information regarding income or household expenses. In these cases, the investigating employee should accept the information provided by the taxpayer and make a determination based on that information.

Example:

Taxpayer shares expenses with a roommate. In this situation the taxpayer receives the full National Standard for one person and the full Out of Pocket Health Care Standard for one person. The taxpayer would receive the amount actually paid up to the maximum amount of the Local Housing and Utility Standard and Local Transportation Standard.

5.15.1.6 (11-22-2021)

Internal Sources and Online Research

  1. When required, verify as much of the financial statement as possible through internal sources and online research (see table below).
  2. When internal locator services are not available, or a discrepancy is indicated, request that the taxpayer provide reasonable information necessary to support the financial statement or verify using external sources. See IRM 5.15.1.7 , External Sources.
  3. Consider researching the information sources listed below to verify the CIS, in situations where a CIS is required. Tailor your research to the facts and circumstances of each case.
Internal Sources Review
ENMOD and INOLES Identify cross-reference TIN's for related business activity not declared on the CIS.
SUMRY, IMFOL and BMFOL Verify full compliance.
RTVUE (IMF) or copy of the last filed return (1040) • Compare the amount of reported income to that declared on the CIS. Identify past sources of income:
  1. Schedule A: itemized deductions such as mortgage interest
  2. Schedule B: interest and dividends
  3. Schedule C: self employment income
  4. Schedule D: capital gains or losses
  5. Schedule E: rental or other investment income, net operating loss deduction
  6. Schedule F : farm income
  7. Schedule K-1: partnership income/interest

Check IDRS command code RTVUE to determine if the taxpayer has filed Form 8938.

Note:

Revenue Officers may request FATCA data research on their assigned taxpayer case. To find out how to access FATCA data, see IRM 5.20.12.11, Foreign Account Tax Compliance Act (FATCA) Reports.

Note:

Ownership of a trailer may lead to additional assets such as boats or jet skis

Note:

Check for ownership in business names on tax assessment records.